Shipping and Delivery Policy

Free Shipping for orders above KD 50 in Kuwait, KD 200 in Australia, Austria, Bahrain, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, United States, United Arab Emirates, United Kingdom.

• Insured Shipping and Handling: Ships in 3-4 working days for Kuwait Orders and 10-15 working days for countries outside of Kuwait.
  
  
• Priority Shipping: Ships in 1-2 working days for Kuwait Orders and 8-10 working days for countries outside of Kuwait.

• Deliveries are typically made Monday to Friday between 10.00 am - 6.30 pm.
  
  
• We do not ship the orders on weekends or holidays.

All orders will receive an email confirmation that includes tracking information once the package is shipped.

Our Guarantee

• Sometimes your orders can get lost/damaged in their journey to you. If this occurs, we will send you a replacement free of charge. Just contact our support email: support@saaah.org.
• All of our products are made to provide 100% satisfaction to each one of our clients. If you're not happy with what we delivered, you may return it for a full refund or replacement. 

 

Tracking your order:

To track your order, please enter your tracking number after clicking the following link -> Track Your Order 

Please note that your tracking number is the one we send automatically when we ship your order (it can take up to 2 days). It usually is 13 characters long and starts and ends with a letter.

Please note that you must not enter your order number, or it will appear as an error automatically.

If you cannot find your tracking number, please get in touch with us at support@saaah.org